Cancel & Refund

At AdTranquility, we value your satisfaction with our product. However, if you find that AdTranquility no longer meets your needs, you have full flexibility to cancel your subscription at any time.

We offer a no-questions-asked cancellation and refund policy for all charges incurred within the last 30 days.

For a comprehensive understanding of our cancellation and refund policy, please refer to our Cancellation and Refund Policy.

To cancel and refund your subscription, please use the form below:

HOW TO USE THE FORM

1. In the form above, enter the email address you purchased your subscription with (same email used to login to your AdTranquility mobile app / browser extension).
2. Click the Cancel and Refund button, to complete your request.

Once you submit your cancellation and refund request:

• The process is completed within seconds. You’ll receive an on-screen confirmation reflecting the status of your request.
• Upon receiving the confirmation that your request has been successfully processed, please expect to receive your refund within 3-15 business days.

PLEASE NOTE

While we process refunds immediately, the exact timeline required for it to be credited back to your account may vary due to your bank’s policies, which are beyond our control. In the rare case that 30 business days have passed, and the refund is still not credited to your account, please contact our Support Team for additional assistance.

If you can’t recall the email you used for your AdTranquility subscription, please refer to section B. I don’t know my customer email of our Cancel and refund your subscription help article.

If you need our assistance in Cancelling and Refunding your subscription, please contact us via:

• Phone: 1-833-476-0103 from Mon to Fri., from 8 AM to 5 PM PST. If you contact us outside of business hours, please leave a callback request and our agents will revert to you.
  Please note that our phone support is only available in English.
• Email: [email protected] (response time 48h)